Policies

CANCELLATIONS:

Reservations Occurring December 24th to March 31st:

Cancellations must be made 45 days before your arrival date for a full refund. If cancellations are made within the 45 day period or failure to arrive without notice, you are responsible for 100% of the cost of your stay unless your room is resold.

If reservations are made within the 45 day period, you have 48 hours after booking to cancel your reservation free of charge. Reservations cancelled after 48 hours your booking will not be refunded.

Reservations Occurring April 1st to December 23rd:

Cancellations must be made 21 days before your arrival date for a full refund. If cancellations are made within the 21 day period or failure to arrive without notice, you are responsible for 100% of the cost of your stay unless your room is resold.

If reservations are made within the 21 day period, you have 48 hours after booking to cancel your reservation free of charge. Reservations cancelled after 48 hours your booking will not be refunded.

No refunds for unforeseen cancelled flights, poor ski conditions, sicknesses, or early departures. We recommend that you buy travel insurance for these reasons. The cancellation policy above is specific for persons who booked over the phone or through our website. Policy may differ slightly if the booking was made through a 3rd party reservation site such as booking.com or Expedia affiliates.

EXTRA PERSONS:
Rates are based on 1 or 2 people per room. An additional $20 per night fee will be charged for each extra person (Max 3). The Valley Suite and the Nelson Suite are the only rooms that may have a 3rd person.

HOUSE POLICIES:
NO SMOKING
NO OPEN FLAME
NO PETS
NO CHILDREN under the age of 2. There may be exceptions. Please call for inquiry. It is uncommon for hotels in this area to accept children. We allow children with the expectation that they will be well mannered and respectful. Please do not abuse this privilege.

Guests may be asked to leave without a refund for any disruptive behavior such as fighting or drunkenness.

CHECK IN/CHECK OUT
Check in is from 4 pm to 9:30 pm. If you wish to Check in later than this, please call or email us to let us know.